Privacy Policy

1 Information We Collect

Depending on how you interact with BazzarOnline, we may collect the following information:

Personal Information

We may collect:

• Full name
• Email address
• Mobile or telephone number
• Billing address
• Shipping or delivery address
• PIN code, city and state
• Account information
• Products added to cart or wishlist
• Order and purchase information
• Customer support enquiries
• Information submitted through website forms

We collect only the information reasonably required to provide our shopping, ordering, delivery and customer support services.

2 Order and Transaction Information

When you place an order through BazzarOnline, we may maintain information such as:

• Products ordered
• Product quantities
• Order number
• Order value
• Order date
• Payment status
• Billing information
• Shipping information
• Courier and tracking details
• Cancellation, return, exchange or refund information

Where online payments are available, transactions may be processed through third-party payment gateways, banks or authorised payment service providers.

We generally do not directly store complete debit card, credit card, CVV, UPI PIN, OTP or online banking passwords on our website.

3 Automatically Collected Information

When you visit BazzarOnline, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages and products viewed
• Referring website
• Date and time of access
• Approximate geographic information
• Website interaction and usage information

This information may be collected through cookies, analytics technologies and server logs.

4 How We Use Your Information

Information collected by BazzarOnline may be used to:

• Create and manage customer accounts
• Process and fulfil orders
• Process payments
• Arrange shipping and delivery
• Provide order and delivery updates
• Manage shopping carts and wishlists
• Handle cancellations, returns, exchanges and refunds
• Respond to customer enquiries
• Provide customer support
• Improve our website and shopping experience
• Understand customer preferences and website usage
• Maintain website security
• Detect suspicious or fraudulent activities
• Send offers and product updates where permitted
• Maintain transaction and accounting records
• Meet applicable legal and regulatory obligations

5 Account and Shopping Information

BazzarOnline may allow customers to create an account to make shopping faster and more convenient.

When you create or use an account, we may process information including your name, email address, phone number, saved addresses, order history and other account-related information.

This information may be used to manage your account, process orders, provide customer support and improve your overall shopping experience.

6 Cookies

Our website may use cookies and similar technologies to improve functionality and provide a smoother shopping experience.

Cookies may be used for:

• Remembering website preferences
• Maintaining login sessions
• Remembering shopping cart information
• Website analytics
• Performance measurement
• Website security
• Understanding visitor behaviour

You may disable cookies through your browser settings. However, certain features of BazzarOnline may not function correctly when cookies are disabled.

7 Analytics and Third-Party Services

We may use third-party service providers for:

• Website hosting
• Website analytics
• Email and SMS communication
• Payment processing
• Shipping and logistics
• Marketing and advertising
• Website security
• Customer support

These service providers may process limited information where necessary to provide their respective services.

Their handling of information may also be governed by their respective privacy policies and terms.

8 Sharing of Personal Information

BazzarOnline does not sell or rent customers' personal information as part of our normal business operations.

We may share necessary information with trusted service providers including:

• Courier and logistics companies
• Payment gateways
• Banks and payment processors
• Website hosting providers
• IT and security service providers
• Accounting and professional service providers
• Customer support service providers
• Government or regulatory authorities where legally required

We aim to share only the information reasonably required to perform the relevant service.

9 Payment Security

Online payments made through BazzarOnline may be processed by authorised third-party payment gateways or financial service providers.

Payment information is subject to the security standards, terms and privacy practices of the applicable payment provider.

Customers should never share OTPs, UPI PINs, card PINs, CVVs or banking passwords with anyone claiming to represent BazzarOnline.

10 Data Security

We take reasonable administrative, technical and organisational measures to protect personal information against:

• Unauthorised access
• Misuse
• Loss
• Alteration
• Disclosure
• Destruction

However, no internet-based system can be guaranteed to be completely secure. Customers should also take appropriate precautions when sharing information online.

11 Data Retention

We may retain personal and transaction information for as long as reasonably required to:

• Complete and deliver orders
• Provide customer support
• Maintain transaction records
• Handle returns and refunds
• Resolve disputes
• Comply with accounting requirements
• Meet applicable legal obligations

Information that is no longer reasonably required may be deleted, anonymised or securely archived where appropriate.

12 Marketing Communications

Where permitted, BazzarOnline may send customers information relating to:

• New products
• Special offers and discounts
• Product recommendations
• Shopping updates
• Promotional campaigns
• Business announcements

Customers may request to stop receiving promotional communications at any time.

Transactional communications relating to orders, payments, shipping, returns, refunds or customer support may still be sent where necessary.

13 External Links

BazzarOnline may contain links to external websites, payment providers or other third-party services.

BazzarOnline is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

14 Children's Privacy

BazzarOnline is not specifically designed for collecting personal information directly from children.

If we become aware that personal information of a minor has been collected inappropriately, we may take reasonable steps to delete or appropriately handle such information.

15 Your Privacy Requests

Subject to applicable law and verification requirements, customers may contact us regarding:

• Correction of inaccurate personal information
• Updating contact or account information
• Questions regarding stored personal information
• Withdrawal from promotional communications
• Deletion requests where legally applicable

Certain order, transaction, accounting or other records may need to be retained where required by applicable law.

16 Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices or applicable requirements.

The latest version will be published on this page with an updated revision date.

Continued use of BazzarOnline following an update constitutes acknowledgement of the revised policy.

17 Contact Us

For questions concerning this Privacy Policy or your personal information, please contact: