Terms & Conditions

1 About BazzarOnline

BazzarOnline is an online shopping platform offering a variety of products for everyday needs, lifestyle, home and other consumer requirements.

Our goal is to provide customers with a convenient shopping experience, quality product choices, competitive prices and reliable service.

Product categories, availability and services offered through BazzarOnline may be updated from time to time.

2 Website Usage

You agree to use BazzarOnline only for lawful purposes.

You must not:

• Attempt unauthorised access to the website or server
• Introduce malicious software, viruses or harmful code
• Interfere with website operation or security
• Misuse contact, review or support forms
• Submit false or misleading information
• Attempt fraudulent transactions
• Use another person's account without permission
• Copy website content for unauthorised commercial use

We reserve the right to restrict or suspend access where misuse, fraud or suspicious activity is detected.

3 Product Information

We make reasonable efforts to provide accurate and up-to-date product information on BazzarOnline.

Product information may include:

• Product name
• Description
• Product images
• Material or specifications
• Size or dimensions
• Features
• Colour
• Price
• Availability

Actual product colours or appearance may vary slightly due to photography, lighting, screen settings or variations in the product itself.

We reserve the right to correct errors or update product descriptions, specifications, images and other information.

4 Product Availability

All products displayed on BazzarOnline are subject to availability.

Displaying a product on our website does not guarantee that it will remain available at all times.

If an ordered product becomes unavailable, we may contact you with available options or cancel the affected item and initiate an applicable refund.

5 Pricing

Product prices are displayed in Indian Rupees (₹), unless otherwise specified.

Prices, discounts and promotional offers may change without prior notice.

Where applicable, the final payable amount may include:

• Product price
• Applicable taxes
• Shipping or delivery charges
• Handling charges, where applicable
• Discounts or promotional benefits
• Other charges disclosed before order confirmation

The final amount payable will be displayed during checkout before you confirm your order.

6 Customer Accounts

Certain features of BazzarOnline may allow or require customers to create an account.

You are responsible for providing accurate information and maintaining the confidentiality of your account credentials.

You are responsible for:

• Providing accurate registration information
• Keeping your password confidential
• Updating your contact information when required
• Activities carried out through your account
• Informing us of suspected unauthorised account access

We may suspend or restrict accounts involved in fraudulent, abusive or suspicious activity.

7 Orders

Placing an order through BazzarOnline represents your request to purchase the selected products.

An order is considered confirmed after successful processing and appropriate order confirmation.

We reserve the right to reject or cancel orders in situations including:

• Product unavailable
• Incorrect price displayed
• Technical or system error
• Invalid customer information
• Payment failure
• Suspected fraudulent activity
• Delivery location not serviceable
• Unexpected supply or fulfilment issues

Where payment has already been successfully received for an order cancelled by us, an applicable refund will be initiated.

8 Payment

Depending on available facilities, payments may be accepted through authorised payment methods.

These may include:

• UPI
• Debit cards
• Credit cards
• Net banking
• Wallets, where available
• Cash on Delivery, where available
• Approved payment gateways

Customers must provide accurate billing and transaction information.

BazzarOnline is not responsible for delays or failures caused directly by banks, payment gateways or payment networks outside our reasonable control.

9 Shipping and Delivery

Orders may be delivered through third-party courier and logistics partners.

Estimated delivery times may depend upon:

• Product availability
• Order processing time
• Delivery location
• Courier availability
• Public holidays
• Weather conditions
• Transport disruptions
• Other circumstances beyond reasonable control

Delivery dates displayed or communicated are generally estimates and may be subject to change.

10 Shipping Charges

Shipping charges, where applicable, may depend on factors such as:

• Order value
• Product weight
• Package dimensions
• Delivery destination
• Selected shipping method

Applicable shipping charges will normally be displayed during checkout before the order is confirmed.

11 Inspection at Delivery

Customers should inspect their package upon delivery wherever reasonably possible.

If the package appears significantly damaged, opened or tampered with, please document its condition and contact BazzarOnline customer support promptly.

For damaged, missing or incorrect products, photographs and/or an unboxing video may be requested to help us review the issue.

12 Order Cancellation

Customers may request cancellation before an order has been processed or dispatched, subject to the applicable cancellation conditions.

Once an order has been shipped, cancellation may no longer be available and the applicable return policy may apply instead.

Any approved cancellation and refund will be processed according to our applicable Refund Policy.

13 Returns and Refunds

Returns, replacements, exchanges and refunds are governed by our separate Refund Policy and any product-specific conditions.

Customers are encouraged to review the applicable return and refund conditions before completing a purchase.

14 Offers and Promotions

BazzarOnline may occasionally provide promotional offers, discount codes, coupons or special pricing.

Such promotions may be subject to specific conditions, including:

• Minimum order value
• Selected products or categories
• Limited validity period
• Maximum discount amount
• One-time or limited usage
• Other promotional conditions

Offers cannot necessarily be combined unless specifically stated otherwise.

15 Product Warranty

Where a particular product carries a warranty, applicable warranty information may be provided on the product page, packaging, invoice or accompanying documentation.

Normal wear and tear, accidental damage, misuse, improper handling or unauthorised modifications may not be covered by applicable warranties.

16 Intellectual Property

Unless otherwise stated, website materials including:

• BazzarOnline logo
• Brand name
• Product photographs
• Graphics
• Text and written content
• Website layout
• Design elements
• Product descriptions
• Other website content

are owned by, licensed to or lawfully used by BazzarOnline and may be protected by applicable intellectual property laws.

Unauthorised copying, reproduction, republication or commercial exploitation is prohibited.

17 Reviews and User-Submitted Content

When submitting a review, feedback, enquiry or other information, you agree that the information provided is accurate and does not violate the rights of others.

Users must not submit illegal, abusive, misleading, defamatory, offensive or malicious content.

We reserve the right to moderate or remove content that violates these Terms or applicable requirements.

18 Limitation of Liability

To the extent permitted by applicable law, BazzarOnline will not be responsible for indirect or consequential losses resulting solely from circumstances beyond its reasonable control.

Nothing in these Terms is intended to exclude any liability that cannot lawfully be excluded or to restrict applicable statutory consumer rights.

19 Third-Party Services

BazzarOnline may rely on third-party services including:

• Payment gateways
• Courier and logistics companies
• Hosting providers
• Analytics providers
• Email or communication providers

Service availability and performance may sometimes depend on third-party systems outside our direct control.

20 Force Majeure

BazzarOnline will not be responsible for delays or inability to perform obligations caused by events reasonably beyond its control, including natural disasters, extreme weather, strikes, transportation disruptions, government restrictions, internet failures, epidemics or similar events.

21 Privacy

The collection and use of personal information through BazzarOnline is governed by our Privacy Policy.

Customers are encouraged to review our Privacy Policy to understand how their information may be collected, used and protected.

22 Changes to Terms

BazzarOnline may update these Terms & Conditions from time to time.

The latest version published on the website will apply from its stated effective or updated date.

Continued use of the website after an update will constitute acknowledgement of the revised Terms.

23 Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the applicable laws of India.

Subject to applicable consumer protection laws and other mandatory legal requirements, disputes shall be subject to the jurisdiction of competent courts in Delhi, India.

24 Contact Information

For questions regarding products, orders, payments, delivery or these Terms & Conditions, please contact: